IT Manager

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for an IT Manager at Scott AFB, IL and other locations throughout the country.

We are seeking a highly skilled and motivated IT Manager to lead and support Air Combat Command (HQ ACC) Directorate of Cyberspace Operations and Warfighting Communications (A6) Zero Trust (ZT) Functional Management Office (FMO). 

The ideal candidate will bring a strong background in Air Force Enterprise IT infrastructure, cybersecurity, IT management, and IT professional leadership, with specific experience in Air Force or Department of Defense (DoD) environments and policy. This role requires a strategic thinker with hands-on technical expertise and a commitment to maintaining secure and efficient IT systems. 

• Lead and manage a team of IT professionals, providing guidance, mentorship, and performance evaluations. 
• Oversee the planning, implementation, and maintenance of IT infrastructure and systems. 
• Ensure compliance with Air Force or DoD governance, policies, and cybersecurity standards. 
• Collaborate with cross-functional teams to align IT initiatives with organizational goals. 
• Manage IT budgets, procurement, and vendor relationships. 
• Develop and enforce IT policies, procedures, and best practices. 
• Monitor system performance and implement improvements to enhance reliability and security. 
• Respond to and resolve IT incidents, ensuring minimal disruption to operations. 
• Assist in the development of policy, directives, memorandums, Concept of Operations (CONOPS), Concept of Employment (CONEMP), Implementation Plan (I-Plan), and other documentation to support cyber security, cyber operations capability employment, governance, oversight, risk management, strategy, command and control, failover and support to sections of the NIST Cybersecurity Framework, NIST ZT guidance, DoD ZT Architecture, and other Federal Government documents and regulations.  
• Assist with the development and implementation of Information Protection processes, procedures, and technology requirements, to include creating and managing a baseline configuration of technology (e.g. Enterprise IT, Weapons Systems, Industrial Control Systems), System Development Life Cycle (SDLC), configuration change control processes, and policy and regulations regarding the physical operating environment for organizational assets to achieve resilience requirements in normal and adverse situations with a focus on ZT principals and intent.  
• Maintain knowledge of current guidance, policies, laws, and regulations; communicate updates and incorporate them into existing enterprise strategies affected by ZT.  
• Collaborate with stakeholders to develop and deliver Zero Trust focused cybersecurity awareness, role-based, and operational training and education, including realistic cyber training and exercise scenarios and objectives.  
• Coordinate and collaborate with various portfolio managers and program offices for all systems maintained and/or used by the DAF. For new systems, advise and assist Government leads with researching and documenting ZT requirements, and validating/using data, reports, and other outputs from existing systems to define and document system ZT architecture deficiencies.  
• Support the development of executive level briefings and metrics for monitoring and oversight for ZT, including reporting to Congress, Office of the Secretary of Defense, DoD, and DAF senior leaders.  
• Design/develop and provide broad-based communications and change management support for program management, financial management, business process improvement, and process standardization.  
• Establish and operate capabilities within ZT FMO to coordinate, track, and drive activities in support of the ZT Roadmaps and other guidance in conjunction with the Secretary of the Air Force (SAF) Office of the Chief Information Officer (SAF/CN).  
• Establish capabilities to ingest strategic roadmaps, generate capability-specific Implementation Plans (I-Plans), and track milestones and deliverables in accordance with the Iplans.  
• Conduct assessments of existing ZT activities and systems and provide recommendations to align to the DAF ZT Roadmap.  
• Provide advice and recommendations regarding implementation/execution options and opportunities for program and capability convergence.  
• Establish capability to support ZT transition activities and to integrate ZT activities into Capability Planning Guidance (CPG) implementation oversight and reporting. 

• Active Secret Security Clearance. 
• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or a related STEM field  
• CISSP (Certified Information Systems Security Professional) or equivalent Level 2/3 IAT/IAM certification. Must be current at time of interview. 
• Minimum of 6 years of IT experience, including: 
  • At least 1 year of IT management or supervisory experience. 
  • Demonstrated experience with Air Force or DoD enterprise infrastructure, governance, policies, and procedures. 

Preferred Qualifications:

• Experience with core cybersecurity principles and practices, RMF (Risk Management Framework), NIST standards, and DoD cybersecurity compliance. 
• Strong knowledge of network architecture, cloud technologies, and enterprise systems. 
• Excellent communication, leadership, and problem-solving skills. 
• Certified Zero Trust Strategist (ZTS) – Cloud Security Alliance (CSA) and/or NIST Zero Trust Architecture Training and/or Artificial Intelligence training/certification preferred 

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

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