Digital Health Advisor

Job Location: Washington, DC     

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No.

The Global Health Training, Advisory and Support Contract (GHTASC) delivers effective global health programming to advance the mission of the U.S. Agency for International Development (USAID), Bureau for Global Health (GH) through institutional support and workforce development services from junior, mid-level, senior and expert advisory, and administrative professionals.

Credence and its partner, the Public Health Institute (PHI), are both employers for GHTASC, and are seeking a Digital Health Advisor under GHTASC. This position will be hired under Public Health Institute (PHI).

Position Summary:

The Digital Health Advisor will primarily support the Center for Innovation and Impact (CII) as a PHI Institutional Support Contractor (ISC). In this role, the selected candidate will help operationalize the new USAID Digital Health Position Paper (2024-2029), undertaking related activities, including developing case studies and technical guidance notes, supporting the USAID Digital Health Working Group, and liaising with partner bureaus and offices to align with efforts implementing the USAID Digital Policy (2024-2034) www.usaid.gov/digital-health-policy. The position may also provide project management and technical assistance support to country-based digital health activities including technical assistance, strategic planning, procurement design, project implementation, and monitoring and evaluation. The position will be part of a dynamic and entrepreneurial team that supports the Global Health Bureau and health offices in USAID offices globally by providing thought leadership, building partnerships, and delivering technical excellence.

The Digital Health Advisor will be expected to have experience in delivering digital health technical assistance in low- and middle-income country contexts, as well as familiarity with recent developments in the global, multilateral, donor, and country policy environments that are reshaping the future of digital health investments and implementation, including development and use of artificial intelligence (AI) solutions in global health. The position would work in close partnership with Senior Digital Health Advisors in CII as well as related positions in Washington DC and in country offices.

The position would be an integral member of the CII team, collaborating across, and contributing to, CII’s broader portfolio of innovation, market access, and other activities. The individual should be a highly motivated and entrepreneurial person with outstanding problem solving, analytical, project management, communication, and collaboration skills. The candidate must be able to function well independently and on teams and have a commitment to excellence and producing results.

Full salary range for this position is $97,500 to $152,620 per year, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability.

Essential Duties and Responsibilities:

• Coordinate with stakeholders across the Global Health Bureau and wider Agency to communicate as well as support and coordinate implementation of the USAID Digital Health Position Paper. 
• Provide technical assistance to USAID Missions, which may entail significant time spent overseas. Technical assistance may include initiatives such as working with USAID Missions to strategically align country-based digital health portfolios with Digital Health Position Paper priorities and practices, managing activities, fulfilling other USAID Mission technical assistance needs.
• Conduct internal assessments resulting in detailed recommendations that can guide the operationalization of the Digital Health Position Paper. This could include analysis and recommendations related to policies, funding processes, procurement alignment with the Vision and national strategies, partnerships, organizational capacity, staff technical capacity, investment tracking, and monitoring and evaluation, knowledge management, communications, and advocacy capacities.
• Coordinate work products and deliverables to support the Digital Health Position Paper implementation, including supporting internal communities of practice as well as work across a matrixed team environment; tracking program outcomes; coordinating internal meetings, and developing periodic reports for senior leadership.
• Possess, or rapidly develop, deep knowledge of and strategic perspectives on digital health policies and trends globally and at the country-level, and systems-oriented digital health planning and implementation, including around responsible use of AI for health.
• Possess proficiency in assessing country digital health: enabling environments and national policies/plans, including cost implementation roadmaps; country and/or regional digital health architecture; and software and content global goods use.
• Participate actively in Digital Health Team and broader CII activities, including weekly meetings and cross-cutting projects that enable collaboration at the intersection of digital health, market access, innovative finance, and innovation.
• Support Digital Health Team and broader CII reporting requirements, including preparing briefers, talking points, reports, project plans, budgets, trip reports, and other materials as needed.
• Build and maintain relationships internally, and with private sector partners, foundations, donors, and other stakeholders to advance USAID’s digital health priorities.
• Participate in professional continuing education, skills training, and professional meetings to enhance relevant technical skills and career development.
• Complete and execute an Individual Learning and Training Plan and Annual Work Plan.
• Work at least 3 days per week in-person at Washington, DC office.
• Travel domestically and internationally up to 35% of the time.
• Perform other duties as required.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications:

• Master’s degree with 6 years of relevant experience, bachelor’s degree with 8 years of relevant experience, Associate’s degree and 10 years of relevant experience, or High School graduate and 12 years of relevant experience.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

Other Qualifications:

• Knowledge of and professional experience in the field health informatics or digital health in low and middle-income country contexts.
• Demonstrated knowledge of, or keen interest in, global health.
• Exceptional analytical and communication (written and verbal) skills.
• Ability to absorb and synthesize a broad range of information, including financial, regulatory, clinical, demographic, and scientific information.
• Strong interpersonal skills with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
• Entrepreneurial mindset, including ability to think strategically, operate independently, self-motivate, be flexible, and set and achieve ambitious targets.
• Ability to work effectively in high-pressure situations, juggle multiple tasks simultaneously, problem solve in a fast-paced environment, and set priorities.
• Ability to understand incentive structures and engage and persuade senior-level executives and other stakeholders.
• Be a highly motivated, entrepreneurial, and fun individual with outstanding problem solving, analytical, project management, communication, and collaboration skills.
• Strong leadership and interpersonal skills with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
• Detail-oriented with strong organizational and project management skills.
• Ability and willingness to travel both domestically and internationally up to 35% of the time.
• Ability to work at least 3 days per week in-person at Washington, DC office.

Competencies:

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work. 
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image. 
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures. 
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts. 
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization. 

Prior to submitting your application, your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.