Senior LAC Regional Health Advisor

Job Location: Washington, DC     

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No

Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Senior LAC Regional Health Advisor. See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Senior LAC Regional Health Advisor (Senior Advisor) will primarily support the USAID’s Global Health (GH) Office of Country Support (OCS) as a Credence Institutional Support Contractor (ISC).

The Bureau for Global Health (GH) is the Agency’s center of excellence and focal point in providing worldwide leadership and technical expertise in the areas of child and maternal health and nutrition, HIV, infectious disease, population, family planning and related reproductive health, and health systems. The Office of Country Support (GH/OCS) is the Bureau for Global Health’s hub to provide broad, strategic assistance and support to countries and Missions. OCS provides critical support for health teams to understand and manage new challenges and business practice changes as health initiatives evolve. The OCS interfaces with GH element offices, Regional Bureaus, other Pillar Bureaus and interagency colleagues to ensure coordinated strategic, technical and programmatic assistance to countries. OCS leads the Global Health Country Team System, drawing on GH staff expertise across offices, fostering country representation from a “whole of health” program perspective.

The Senior Advisor serves as a Latin America and Caribbean Region (LAC) Regional Advisor, supervised by the GHTASC PMA and receiving technical oversight from the USAID OCS Point of Contact - the Regional Coordination Team Deputy Director.

Full salary range for this position is $133,380 to $200,720 per year, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability

Mission-Focused Strategic, Programmatic and Technical Expertise - 70 %

The Senior Advisor is responsible for and coordinates OCS engagement focused on strengthening Population, Health and Nutrition (PHN) technical, programmatic and strategic support to the Latin America and Caribbean (LAC) region. Works in close collaboration with the LAC Regional Bureau and GH LAC Country Teams to ensure LAC Mission PHN needs are systematically determined, prioritized and met. Develops, monitors and evaluates various plans and commitments to meet mission needs. Identifies strategies for improved health development support to missions and provides direct technical and program management assistance to the LAC region missions. Provides direct technical and program management assistance to assigned region missions. Analyzes, monitors and reports on PHN trends in the region of focus. Advocates for assigned region program interests in Washington.

In GH, the Senior Advisor  serves as an expert in public health and has expertise in the primary health care system, global health partnerships, advancing social development and health policy, social and behavior change efforts to improve healthy lifestyles, inclusive development, family planning, maternal and child health, mental health, emerging public health issues such as non-communicable diseases, private-public partnerships, HIV/AIDS, and detecting, preventing and responding to infectious diseases.

The Senior Advisor works to protect the health of targeted populations in the LAC region and countries in other regions. The Senior Advisor will engage in policy dialogues as needed and provide programming guidance to advance GH priorities in the region to include inclusive development, health system strengthening through integrated primary health care system; engage and contribute to policy and programming guidance for strategic planning and programming support, monitoring, evaluation, and learning, leading coordination across multiple USAID operating units, and advise missions and Country Teams in the application of GH priorities and strategies. With OCS Regional Leads, the Senior Advisor   conceptualizes new approaches to increase the impact of USAID-supported development interventions.

Works with GH senior leadership, GH technical offices, the LAC Regional Bureau and other USAID bureaus to develop guidance as needed and advise on critical decisions affecting USAID’s LAC health programs, including prioritizing countries for each health element programming. Manages the day-to-day GH effort to support LAC field missions including through Country Teams and advises assigned region missions and Country Teams in the application of Global Health and Regional Bureau priorities and strategies. Provides public health technical expertise to assigned region missions, Regional Bureau and Global Health Bureau.

Works in close collaboration with the LAC Regional Bureau health team to analyze, monitor and report on PHN trends in the region. Advocates for LAC program interests to senior-level officials in USAID/Washington (USAID/W) as applicable. Drafts briefers and talking points for GH Bureau leadership and participates in briefings as required.

Monitors critical public health issues in the assigned region(s) and advocates for a USAID/W response. Provides USAID/W with analyses/updates on the effectiveness of field programs, including USAID and other development assistance agencies. Identifies strategies for improved support to missions.

Additionally, the Senior Advisor is responsible for guiding PHN efforts to improve geographic coordination in support of the assigned regions. With Regional Bureau, OCS Country Teams and GH, develops or supports the development of systems and processes to improve mission support and strengthen Country Teams. Identifies and promotes initiatives that improve the impact of resource use in the region. Provides Bureau leadership with guidance to ensure appropriate resources, strategies, mechanisms, and support to assigned region(s) missions. Participates in monitoring the expansion of program initiatives throughout the region, and advises missions, Country Teams and USAID/W on courses of action. Transfers lessons learned and "best practices" across the assigned region(s). The Senior Advisor may support countries from other regions such as Africa, Asia, Middle East and Europe and Eurasia as needed and will work with OCS regional leads and country teams from those regions.

OCS Engagement - 20%

The Senior Advisor will engage in OCS activities that make the office a dynamic, innovative and continually evolving office to better support the field, offering insights, innovations, strategic thinking and implementation assistance to strengthen GH and OCS objectives and key results.

Other Duties as assigned - 10%

• Master’s degree and 10 years of relevant experience, Bachelor’s degree and 12 years of relevant experience, Associate’s degree and 14 years of relevant experience, or High School Diploma and 16 years of relevant experience.
• US Citizenship with the ability to obtain and maintain Secret Clearance required.
• Broad experience in leading international health development programs in developing country settings.
• Advanced technical leadership, policy experience, and problem-solving skills working on complex projects in a highly sensitive environment.
• High degree of judgment, maturity, ingenuity, and originality to interpret strategy, to analyze, develop, and present quality work under tight deadlines.
• Advanced ability to coordinate among various internal and external stakeholders and ability to work under pressure and in teams.
• Excellent managerial skills with the ability to plan, organize, coordinate, and implement work inputs from several sources, and manage the simultaneous delivery of multiple outputs.
• Strong verbal and written communication skills with proven ability to effectively communicate technical content to diverse audiences in writing and orally.
• Strong interpersonal skills with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
• Ability to travel internationally and/or domestically approximately 20-30%, as needed.
• Spanish language fluency is required.

 Competencies/Performance Criteria

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.