Program Assistant

Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (SB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.

USAID’s Bureau for Humanitarian Assistance (USAID/BHA) is the lead federal coordinator for international disaster assistance. USAID/BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.

Program Assistants (PAs) provide administrative, programmatic, and operational support to BHA staff. Day-to-day work assignments and oversight are provided by BHA division chiefs, team leads, or deputy team leads with additional contract supervision and support provided by Team Credence.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintaining activity calendars and team schedules;
• Organizing team meetings, calls, or other events, including sending out invitations and reminders, developing agendas, and managing room or facility reservations, phone bridge lines, and other logistics;
• Attending meetings and events on behalf of a team in a note-taking or administrative- support capacity;
• Creating and managing folders and filing systems on behalf of a team;
• Supporting the onboarding of new staff of various hiring mechanisms;
• Drafting, updating, editing, and/or coordinating the collaboration on programmatic, technical, or administrative memos and other documents;
• Facilitating the clearance of programmatic, technical, or administrative memos and other documents;
• Researching, collecting, and analyzing data in response to internal or external data requests;
• Updating programmatic, technical, or administrative trackers and consistently monitoring data quality; and
• Performs other related duties as assigned.

For PAs assigned to support award-making and award management, additional duties include:

• Conducting the initial review and processing of incoming applications, including reviewing submissions for completeness, performing initial data entry, and compiling feedback from programmatic and technical staff;
• Preparing award packages;
• Organizing and maintaining grant documentation, including grantee reports and correspondence;
• Tracking grantee evaluation, monitoring, and reporting compliance;
• Reviewing and preparing post-award management documentation in support of Agreement Officer Representatives; and
• Monitoring, tracking, and processing programmatic close-out actions.

• Education and Experience: BS 0+ Years or HS 4+
• Should have relevant degree;
• Required to have US citizenship with the ability to obtain and maintain a Secret Clearance

Other Qualifications and Requirements

• Possess excellent judgment and reliability;
• Have strong organizational skills and exceptional attention to detail;
• Possess excellent oral and written communication skills;
• Have strong working knowledge of Microsoft Office and Google Suite;
• Be able to multi-task and work under deadlines in a fast-paced and collaborative environment;
• Be capable of prioritizing tasks and follow up on actions without prompting;
• Be flexible and adaptable to changing circumstances; and
• Be willing to go the extra mile and participate as an active team member who assists other team members as necessary.
• Working Conditions and Physical Requirements:

• Lifting in excess of 25 lbs, standing for long periods of time, traveling across base regularly, transporting equipment, etc)
• Hybrid work environment (in-person with the ability to telework).

Team Credence Values and Core Performance Competencies

• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to meet obligations. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Collegiality: Recognizes that everyone at BHA and USAID unite in a common purpose and respects each other's abilities to work toward that purpose. Treat others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Adheres to organization philosophies on culture, diversity, and inclusiveness.
• Capability: Assesses and recognizes own strengths and weaknesses; pursues professional development aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization.

Full pay range for this position is $60,000.00-$64,000.00 per year, with the starting wage determined based on candidate’s knowledge, skills, experience, as well as budget availability.