Data Analyst

Job Location: Washington, DC     

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No.

Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Data Analyst. See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Data Analyst will primarily support the USAID’s Bureau for Global Health’s Office of HIV/AIDS, Strategic Information, Evaluation, and Informatics (GH/OHA/SIEI) Division as a Credence Institutional Support Contractor (ISC).

The U.S. Government’s (USG) engagement to prevent and treat HIV/AIDS is a top priority worldwide. The USG response includes coordination among the U.S. Agency for International Development (USAID), the Centers for Disease Control and Prevention (CDC), Department of Defense (DOD), Department of Health and Human Services (HHS), Peace Corps (PC), and other entities. This initiative is collectively known as the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR).

USAID has been at the forefront of the USG’s response to provide quality HIV/AIDS services to over one hundred countries to mitigate the health crisis that threatens the prosperity, stability and development of these nations. The Bureau for Global Health’s Office of HIV/AIDS (GH/OHA) is the center of HIV/AIDS technical leadership for USAID and has primary responsibility for the Agency’s HIV/AIDS program. OHA provides strategic direction, technical leadership, and support to field programs in HIV/AIDS. It provides input to decisions concerning the strategic allocation of financial and human resources in the sector and assists in designing, implementing, monitoring, and evaluating programs.  The Strategic Information, Evaluation, and Informatics Division (SIEI) within OHA, to which the Data Analyst will be assigned, provides technical expertise to advance and support country-owned, sustainable strategic information systems and promotes data-driven program planning. The SIEI Division has primary responsibility of supporting USAID headquarters and its Missions to build capacity in managing and utilizing data systems to improve impact and accountability of HIV/AIDS programs.

The Data Analyst will be based in the Evaluation Branch of SIEI and will closely work on day-to-day basis with the Evaluation Branch Chief. The Analyst will be an essential member of the team and will provide strategic information analytic support to the team, performing a variety of both complex and routine technical duties.

The Data Analyst will work most closely with the Evaluation Branch Data Scientist and the SIEI Analytic working group to support enhanced analytic products and services across the Office of HIV/AIDS (OHA). Under the leadership of the Evaluation Branch chief, the Data Analyst will coordinate with all relevant OHA Divisions/Branches and Mission colleagues to deliver Mission-specific analytic products and execute HQ integrated analytic plans which may include but not be limited to: PEPFAR program indicators, USAID custom program indicators, site monitoring visit summaries, surveys, data and program quality data and reports and financial data.

Full salary range for this position is: $78,780 to $124,540 per year with the starting salary determined based on candidate’s knowledge, skills, experience, and education, in addition to budget availability.

The primary duties of the Analyst include:

Technical Support and Analytic Services (45% Level of Effort):

• Conduct complex data analyses and provide technical assistance relevant to Measurement, Evaluation, and Results (MER), program expenditures, Site Improvement through Monitoring System (SIMS), and Surveys, Research and Evaluation (SREs).
• Conduct trend analysis of PEPFAR program data and partner performance and provide data visualization support, including but not limited to integrated analysis of data on results, service quality, and expenditures across OUs, partners and technical areas.
• Maintain in-depth knowledge of PEPFAR reporting requirements, PEPFAR-related data systems, data use strategies in order to provide informed program quality and partner performance improvement.
• Collaboration with program/technical stakeholders to facilitate interpretation and dissemination of HIV-related data, analytic products and evidence for program decision making.
• Assist USAID/HIV subject matter experts with data- focused analytical thinking for improved planning, monitoring, evaluation, and reporting of HIV/PEPFAR programs
• Support monitoring and evaluation through data analyses and visualization (including GIS, Tableau) across the HIV clinical cascade and other areas of HIV programming, including triangulation of survey, surveillance, and other non-routine country data sources as appropriate.
• Design, develop and deliver high quality visualization and information products to support USAID operations at all stages of the development programming cycle.
• Translate complex data analysis concepts and requirements into clear, digestible, and useable information for both technical and non-technical USAID/PEPFAR team members.
• Contribute to the HIV knowledge base by preparing reports and publications, including, but not limited to, technical updates for field missions, peer-reviewed manuscripts, and by presenting internally and at international meetings/conferences, as needed.

Technical Assistance to the Mission  (45% Level of Effort):

• Support OHA country Points of Contact (POCs) and Missions to conduct and integrate analyses of USAID program data with relevant HIV epidemiological data and other data sources to advance their description of program performance through visual analytics and customized graphics that describe how they are reaching and sustaining epidemic control.
• Conduct analyses on and/or compile data related to PEPFAR programs, expenditures, and surveys, and HIV epidemiologic data for key deliverables and reports for program and technical stakeholders at USAID Missions and OHA
• Conduct analyses on and/or compile data related to PEPFAR data quality assessments, root cause analyses, Surveys, Research and Evaluation (SRE) for program and technical stakeholders at USAID Missions and OHA 
• Strengthen the capacity of Mission staff to analyze and synthesize country-specific data in order to facilitate communication and guide decision-making on program performance and strategic planning.
• Provide SI-related technical assistance for programs at the country-level, and support for program evaluation to ensure USG investments reflect the efficient use of resources.

Capacity Building, Strategic Planning, and Support (10% Level of Effort):

• Provide training and analytic support to strengthen HQ and Mission capacity to effectively manage and analyze PEPFAR data, including data stemming from data quality assessments and non-routine data activities for the purposes of program accountability, oversight, and management.
• Facilitate the sharing of best practices across USG programs vis-a-vis strategic information in different countries.
• Other duties as assigned

• Master’s degree and 4 years of relevant experience, Bachelor’s degree and 6 years of relevant experience, Associate’s degree and 8 years of relevant experience, or High School Diploma and 10 years of relevant experience.

• US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

• Demonstrated experience in and understanding of issues relating to HIV programming data in developing country context preferred.
• Demonstrated skills in data analysis and visualization, strategic planning, monitoring systems, program coordination and implementation, and evaluation within a developing country context.
• Proficiency in statistical software (i.e. R, Stata, SAS, SPSS, Python) and data visualization tools (i.e. Excel, Tableau, Power BI).
• Strategic thinker with a strong track record of taking a proactive approach to problem identification and solution.
• Demonstrated ability to multitask in a variety of projects/tasks at a time.
• Demonstrated experience in management and analysis of programmatic data streams, development of reports and data visualizations, and contribution to the design and development of a data management system.
• Highly organized and detail oriented.
• Excellent analytical and written and oral communication skills.
• Strong interpersonal skills and ability to work as part of a cross cultural team.
• Comfortable working both independently and collaboratively.
• Ability to travel internationally and/or domestically approximately 10-15%, as needed.

 Competencies/Performance Criterion

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

Job Location: Washington, DC     

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No.