Health Workforce Engagement Advisor (GS 13 Equivalent)

Job Locations US-DC-Washington
ID
2020-3633
Category
Global Health/Public Health
Type
Regular Full-Time

Overview

The U.S. Agency for International Development (USAID) is at the forefront of the U.S. Government (USG) response in the fight against HIV/AIDS.  USAID is a key partner in the President’s Emergency Plan for AIDS Relief (PEPFAR), and works closely with other USG agencies on this multi-billion dollar initiative in developing countries around the world. 

The Office of HIV/AIDS (OHA) provides strategic direction, technical leadership, and support to field programs around HIV/AIDS.  OHA provides input to decisions concerning the strategic allocation of financial and human resources in the sector and assists in designing, implementing, monitoring, and evaluating HIV/AIDS programs.

 

The Systems and Program Sustainability Division (GH/OHA/SPS) provides technical leadership and strategic direction on issues related to systems strengthening and financing of HIV/AIDS programs. Under the SPS Division, the Health Workforce Branch (GH/OHA/SPS/HWF) coordinates with relevant USAID offices and Mission teams in support of HRH interventions to achieve and sustain epidemic control. 

 

Human Resource for Health (HRH) has been a key area of investment to advance scale-up of HIV programs across countries. PEPFAR has provided direct support to develop, capacitate and remunerate various clinical and community-based health worker cadres to expand delivery HIV services. Ensuring adequate number and skills of the health workforce are not the only elements for HRH success. Improving health worker engagement is integral to the adoption of greater data use, strategies and practices to advance the delivery of quality, client-centered HIV services. Building host-country capacity for greater performance management , use of data to optimize worker utilization, and engagement of the workforce is key for achieving and sustaining epidemic control.

 

Job Requirements

The Health Workforce Engagement Advisor (Advisor) provides programmatic and technical support to Headquarters and field staff in order to guide country HRH planning and implementation required to advance epidemic control and to support service delivery requirements to sustain gains. The Advisor supports key components of PEPFAR and USAID health workforce priorities, including addressing worker performance and productivity barriers impacting delivery of quality, client-centered HIV care. The Advisor will support application of strategies to advance health worker performance management systems, health worker engagement in achieving quality improvement goals, and monitoring progress and outcomes. The Advisor will also support informing HRH requirements to both advance and sustain HIV epidemic control Key technical emphases include health worker performance management, health worker engagement, quality improvement and client-centered care. 

Responsibilities

  • Develops up-to-date technical guidance for USAID and PEPFAR on HRH staffing and systems intervention requirements for achieving and sustaining epidemic control,including advancement of data-driven planning and monitoring of HRH investments.
  • Provides technical assistance to USAID overseas Missions, and PEPFAR country teams to advance systems and use of data for HRH performance management.
  • Provide technical assistance to USAID overseas Missions, and PEPFAR country teams to advance strategies for increasing health worker engagement in achieving quality improvement goals to address HIV service delivery gaps.
  • Provides technical assistance to USAID overseas Missions and PEPFAR teams to advance HRH interventions for sustained HIV client-centered care, including the use of team-based care delivery, integrated care design, and use of innovative technologies.
  • Provides technical assistance to USAID overseas Missions and PEPFAR country teams in HRH-related procurement design and implementation, including advancing use of private sector and local partners to implement priority HRH interventions.
  • Serves as a USAID implementation subject matter expert (ISME) to several countries providing technical assistance with other interagency staff to PEPFAR country programs on human resources for health.
  • Supports coordination across technical areas at both headquarters and in the field to advance HRH priorities for achieving and sustaining epidemic control.
  • Supports the management of various activities in the HWF Team portfolio, and provides technical input on HRH-related activities.
  • Conceptualizes and designs health workforce activities as part of the annual development of central funding requests.
  • Participates in the annual PEPFAR Country Operational Plan (COP) technical review process for health workforce activities.
  • Prepares content for presentations and other materials for senior staff within the Bureau for Global Health and its offices, Department of State’s Office of the Global AIDS Coordinator (OGAC), and other PEPFAR implementing agencies.
  • Participates in and presents at technical meetings, seminars and conferences for HRH.

     Training and Professional Development:

  • More fully understand the design and implementation of interventions related to human resources for health.
  • Increased knowledge of tools, techniques and frameworks for HRH and HIV service delivery.
  • Deepen knowledge of current literature, research, policies and programmatic experiences related to the HIV response.
  • Participate in professional meetings as appropriate to the position description.
  • Participate in professional continuing education, skills training and professional meetings to enhance relevant technical skills and career development.
  • Complete and execute and Individual Learning and Training Plan and Annual Work Plan.

Qualifications

  • Minimum of Master’s degree and 7 years professional experience or Bachelor’s and 9 years or more of professional experience with one or more public health technical disciplines (such as health management, quality improvement/performance improvement, etc.); job duties/responsibilities generally related to PD requirements.
  • Experience in the assessment, design and implementation of performance management in health settings, provider engagement, and quality improvement interventions, with at least 2-3 years' experience in an international or resource-challenged setting highly preferred.
  • Experience with working with health workers in facility settings highly preferred.
  • Experience in an HIV/AIDS programmatic context highly preferred.
  • Demonstrated familiarity with accepted tools, techniques and frameworks for health workers and service delivery improvement such as provider workflow, integrated care models, quality improvement methodologies
  • Demonstrated experience in using data to drive strategy, monitoring, and implementation for workforce performance and service delivery.
  • Demonstrated experience in employing creative solutions and use of innovations for tackling health worker challenges.
  • Knowledge and experience in using MS Excel and data analytical models and visualization tools.
  • Strong oral and written communications skills and the ability to read, analyze, interpret and succinctly summarize data and results. Must have excellent writing skills in English.
  • Demonstrated ability to present information effectively and to respond to questions from managers, customers, including the Department of State.
  • Demonstrated ability to grasp knowledge of internal processes within USG and other health sector development partners (e.g., thematic priorities, decision-making mechanisms, and preferred funding channels).
  • Excellent interpersonal skills and the ability to work with diverse teams and stakeholders including wide range of development partners, including multilateral and bilateral donors as well as the private sector.
  • Strong teamwork, multi-stakeholder collaboration and management skills.
  • Ability to be effective in high-pressure situations, juggle multiple tasks simultaneously, problem solve in a fast-paced environment and set priorities.
  • Detail-oriented with strong organizational skills.
  • Ability to travel regularly to developing countries and resource challenged settings, ranging from 10-30%, depending on assigned operational unit.
  • US Citizenship or US Permanent Residency with the ability to obtain and maintain at minimum a facility access clearance is required.

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